Privacy Policy

Austin Quilting ("we," "us," or "our") operates quiltmap.com and austinquilting.com. This Privacy Policy describes how we collect, use, and protect the information you provide when you use our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal information you voluntarily provide — such as your name, email address, phone number, and mailing address — when you submit a quote request or contact us.
• Quilt order details — dimensions, design preferences, thread choices, and other information needed to fulfill your quilting order.
• Usage data — information automatically collected when you visit our website, including IP address, browser type, pages visited, and referring URLs. This data is collected through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your longarm quilting order requests
• Communicate with you about your order status, quotes, and questions
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

We may use third-party analytics services (such as Google Analytics) that set their own cookies. These services help us understand how visitors use our site. Please refer to the privacy policies of those third-party providers for more information.

4. Third-Party Services

We may share your information with third parties only in these limited circumstances:

• Service providers — we may use third-party services to process payments, send emails, or host our website. These providers are contractually obligated to protect your information and may not use it for their own purposes.
• Legal requirements — we may disclose your information if required to do so by law or in response to valid legal process.
• Business transfers — if our business is acquired or merged, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Our website may include links to external websites, including QuiltMap (https://quiltmap.com), Instagram, and Facebook. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Our website uses HTTPS encryption to secure data transmitted between your browser and our server.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. Order information is typically retained for accounting and tax purposes for a minimum of seven years. You may request deletion of your information by contacting us at the address below, subject to any applicable legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict how we process your information
• Receive a copy of your information in a portable format

To exercise any of these rights, please contact us using the information in Section 9 below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Austin Quilting
Austin, TX
Email: [email protected]
Phone: 512-694-6478